Privacy Policy for SheSmartTech
Effective Date: February 1, 2025
1. Who We Are
Welcome to SheSmartTech.com, your trusted resource for smart home solutions, education, and tools.
SheSmartTech is committed to protecting your privacy and ensuring you have a safe online experience.
2. What This Privacy Policy Covers
This Privacy Policy explains:
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What information we collect
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How we use it
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How we keep it secure
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Your rights and choices
3. Information We Collect
a) Information You Provide Voluntarily
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Account Registration: When you create an account to use features like My Smart Plan (for saving, printing, emailing, and sharing pages), we collect your name, email address, and account login details.
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Orders & Downloads: When you purchase eBooks, kits, or other products, we collect order details including your name, email, and billing address.
Important: We do not store your credit card information. Payments are processed securely by our payment gateway partners (Stripe, PayPal, etc.), who handle your card data.
b) Information Collected Automatically
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Cookies & Tracking: We use cookies and similar technologies to personalize your experience, remember your preferences, and analyze site performance.
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Usage Data: We may collect data such as IP addresses, browser types, pages visited, and referring URLs.
4. How We Use Your Information
We use your information to:
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Provide you with the features and services you request (like My Smart Plan).
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Process your orders and deliver your purchases.
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Communicate with you about updates, newsletters, or promotions (if you opt in).
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Improve our website, products, and services.
5. How We Do Not Use Your Data
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We never sell, rent, or trade your personal information to third parties.
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We do not share your saved plans, usernames, or passwords with anyone.
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We do not store your credit card details on our servers.
6. How We Keep Your Information Safe
We take data security seriously and implement:
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Secure server technologies (SSL encryption)
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Regular software updates
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Restricted admin access
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Secure payment gateways (Stripe, PayPal, etc.)
7. Cookies & Analytics
We use cookies and similar technologies for:
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Keeping you logged in to your account.
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Saving your site preferences.
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Understanding how visitors use our website (through tools like Google Analytics).
You can control or delete cookies through your browser settings.
8. Your Rights & Choices
Depending on where you live, you may have the right to:
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Access the personal data we hold about you.
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Correct or update your information.
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Request deletion of your data.
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Object to certain uses (like marketing emails).
To exercise any of these rights, simply email us at traceyd@shesmarttech.com.
9. How Long We Keep Your Data
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Accounts: We keep your account data until you choose to delete it.
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Orders: We retain order information for tax and legal obligations.
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Cookies: Typically expire within 30-365 days depending on their purpose.
10. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you by email or by posting a notice on our site.
12. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us: traceyd@shesmarttech.com
GDPR Specifics
1. Legal Basis for Processing
We process your personal data on one or more of the following legal bases:
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Contract: To fulfill our agreement to provide products or services (like processing your orders or managing your My Smart Plan account).
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Consent: When you explicitly opt in to receive newsletters, offers, or other marketing.
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Legitimate Interests: To improve our website and services, prevent fraud, and secure our systems (balanced against your rights and freedoms).
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Legal Obligations: To comply with tax, accounting, or other laws.
2. Your GDPR Rights
Under GDPR, you have the right to:
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Access: Request a copy of the personal data we hold about you.
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Rectification: Ask us to correct inaccurate or incomplete data.
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Erasure: Request deletion of your personal data (“the right to be forgotten”) when there’s no valid reason for us to keep it.
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Restriction: Ask us to limit the way we process your data under certain conditions.
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Portability: Receive your data in a structured, commonly used, machine-readable format.
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Objection: Object to processing based on our legitimate interests, or direct marketing.
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Withdraw Consent: If we rely on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at traceyd@shesmarttech.com. We will respond within 30 days.
3. Transfers Outside the EEA/UK
We are located in Canada and your data may be transferred and processed here. Canada is recognized by the European Commission as providing adequate data protection.
Where we use third-party processors (like payment processors or email services) outside these areas, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data.
4. Automated Decision-Making
We do not use your personal data for automated decision-making or profiling that has legal or similarly significant effects on you.
5. Complaints
If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.